Shipping Policy
Shipping Coverage
MOLAARK currently delivers orders exclusively within the United Arab Emirates and the Kingdom of Saudi Arabia. We do not offer shipping to any other countries or regions at this time.
Order Processing Time
All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
Estimated delivery times are as follows:
- United Arab Emirates: 3–5 business days
- Saudi Arabia: 4–7 business days
Delivery times may vary depending on the customer’s location, product availability, peak seasons, or unforeseen logistical delays.
Shipping Charges
Shipping fees are calculated at checkout and clearly displayed before order confirmation. Any applicable delivery charges will be shown to the customer prior to completing the purchase.
Order Tracking
Once your order has been shipped, tracking details will be provided via email so you can monitor the progress of your delivery.
Cash on Delivery (COD)
Cash on Delivery is currently under development and is not available at this time. We plan to introduce this payment option soon.
Delivery Attempts
If delivery is unsuccessful due to incorrect address details or customer unavailability, additional delivery attempts or fees may apply.
Address Accuracy
Customers are responsible for providing accurate and complete delivery information at checkout. MOLAARK is not responsible for delays or failed deliveries caused by incorrect address details.
Shipping Delays
While we strive to meet our delivery timelines, delays may occasionally occur due to weather conditions, public holidays, or courier-related issues.
Customer Support
For any shipping-related questions or concerns, please contact us at:
Phone: +1 (737) 307-6275
Email: info@molaark.store